Was referred to 1st Mechanical from our home warranty company to come out and fix our dryer. We have had some pretty ugly companies come out in the past thru our home warranty company but NOT this company. They are very professional and accommodating. Will definitely use them again in the future! Thank you Mike and Tim!!
Company representative was friendly and professional. He was honest about his knowledge as he couldn't answer a question so he called and made sure he was giving us the correct info. Would definitely recommend 1st Choice Mechanical.
Highly recommended! This is the kind of business I like to deal with. Honest, reliable, knowledgeable and fair! I called on a holiday weekend, Mike made the time to come out and take care of the problem. There is a lot to be said for a business that is owner/family run, every customer matters.
Mike, my Master Service Technician was Amazing! He thoroughly explained the repairs that were required and what he was doing though the course of the repairs. And when Mike was done with the repairs, I couldn’t even tell he was in out attic through the closet! Not a single piece of insulation, no dirt marks, Nothing! Amazing!!! I Highly and Confidently recommend 1st Choice a Mechanical And Mike for your HVAC needs!
Wow! This family business is AMAZING. They were sent to me through Fidelity's National Home Warranty program. I had a one-off anomaly issue where my thermostat was not talking to my home security system. Others were stumped by this and couldn't figure it out. Father and Son team, Mike and Tim, stuck with it until they figured it out and rather quickly I might add. Top notch service. Very professional, efficient and friendly. I would give them 10 stars if I could.
This family owned business was totally professional from start to finish. Mike was excellent and the type of guy we would recommend to others. No nonsense or hyperbole here Mike is one straight shooter. Very genuine. They will be our go to from this point forward on all things mechanical. Thank you.
When the compressor in our air conditioner failed, Mike worked hard with our home warranty company to ensure we were properly cared for. As soon as the parts were ordered, and work was authorized, Mike and Tim were at our home pulling out the old unit, just in time for the new unit to arrive. They plowed through the whole replacement of the split system in a single visit, getting it done in around 8 hours, in the middle of summer (I have no idea how they are able to stand the heat!). A huge thank you to Mike and Tim, for doing high quality work so quickly! Our family is enjoying the new A/C system.
I've worked with Mike multiple times- and have been so pleased with his level of courtesy and expertise. He and his technicians that I have worked with are knowledgeable, respectful, and help me to understand exactly what is going on. When my a/c broke, or I needed them inspected, I felt like all options were laid out clearly with my budget in mind, with no pressure of upselling things that I didn't need. Honest and excellent quality work- much appreciated. Thanks 1st Choice!
Mike showed up and saved the day!! In the throws of our Phoenix heat our A/C went out and he showed up promptly and was courteous, professional and kind. He had us up and running in a few minutes and we are SO grateful!! Remember to thank and appreciate hard working men like Mike and his company folks, they work in this heat to keep us all comfortable. I HIGHLY recommend this company. Thanks Mike!!
These guys were quick to respond courteous and personable over the phone, they were able to get me seen the same day they were on time and diagnosed the problem and fixed someone else's poor work in about 20 minutes. It doesn't get any better than these guys
Nice to know there are people out there in the business world with the ethics of Mike. Very much appreciated his honesty...as well as his overall knowledge in terms of his work. HIGHLY recommend to anyone who has the "I'm leery about hiring contractors"...this guy is as good as they come.